Returns And Exchanges

Returns and exchanges are set by each selling brand or store.

The applicable return window, conditions, shipping responsibility, and refund timing are determined by the brand that processed checkout.

Use the order confirmation from the selling brand to contact the store directly.

If you are unsure which brand processed the order, contact hello@displace.agency and we will help route the inquiry.

Some products may be final sale, made to order, custom, fragile, vintage, oversized, or otherwise excluded from standard returns.

Product-specific conditions should be checked on the product page and during checkout.

If an item arrives damaged or incorrect, contact the selling brand as soon as possible with the order number, photos, and a short description.

KURA can help route the issue, but resolution is handled by the selling brand.